See what changed, why it helps, and whether you need to do anything.
You can turn payment reminders off and have them stay off
Released August 16, 2026
The short version
Your payment reminder setting now stops every automatic reminder. A client with several unpaid visits gets one reminder at a time.
What it means for you
Turn payment reminders off in Settings and they stop.
A client with several unpaid visits gets one reminder, not one for each visit.
Sitters you pay a set amount now earn that amount for each night of a stay.
Action needed?
Open Settings, then Notifications, to check your payment reminder setting.
Open a sitter you pay a set amount and check their overnight rate.
You can now spot Sitterly more easily across the app
Released August 13, 2026
The short version
We updated the Sitterly name and look on account and help pages, plus pages where you sign in to Sitterly. Your business name and logo still appear when clients sign in.
What it means for you
Sitterly account and help pages, including sign in, are easier to recognize.
Find Sitterly by its new app icon. Some devices may show the old icon for a while.
Your business name and logo still lead when clients sign in, book, pay, or read emails.
No action needed.
You can now find updates, help, and system status in one place
Released August 4, 2026
The short version
The customer resources page now brings product updates, the help center, system status, and product feedback together. Sitterly waits to refresh during active visits, photo uploads, or while saved changes are waiting to send.
What it means for you
Find product updates, the help center, system status, and product feedback in one place.
Share system details with support without sharing client names or payment details.
See when it is safe to refresh while you are working.
