Sitterly resources

Trust center

How Sitterly protects your business, your clients, and their pets.

What we do not claim. We do not claim that an outside company has tested or certified our security. We do not promise that Sitterly will always be available. We only add a claim when we can prove it.

Who can see your information

Each pet care business can see only its own information. People see only what they need for their role.

Read the privacy policy

How we protect accounts

We protect passwords and limit repeated attempts to sign in.

Read the privacy policy

How card payments work

Your card details go straight to the payment company. Sitterly does not store the full card details.

Read how we handle payment data

Ask for your data or deletion

You can ask for a copy of your business data or ask us to delete it.

Email a data request

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How we share service problems

We review changes before we make them available. The system status page shows current connection checks and past service problems.

Check system status

How we use AI

AI can help sitters write visit reports. We do not use your data to teach the AI tools we use.

Ask about AI and your data

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Policies and questions

Privacy policyTerms of serviceProduct updatesSystem status Request security information

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Last reviewed August 13, 2026.