Sitterly resources

Help center

Short answers to the questions we hear most, by topic.

Account

How do I update my availability?Sitters

Open Settings and tap "Availability". Use "Edit weekly availability" for your usual hours. Use "Block off a day" for dates that are different.

How do I update my pet's info?Clients

Open Pets and choose your pet. Use the "Edit" button under Feeding, Medications, or Veterinarian.

How do I change my address?Clients

Open Profile. Under Personal info, tap "Edit". Update Address, then tap "Save".

Still need help?

Ask a person, or see the latest connection checks.

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System status
Sitterly customer resourcesWe post an update when a change is ready to use