Sitterly resources
Help center
Short answers to the questions we hear most, by topic.
Bookings
How do I book a new visit?Clients
Open Book a visit from your home screen, choose a service, your times, and which pets are coming along. Your business confirms the request and you get a confirmation message.
How do I cancel a booking?Clients
Open the booking and tap "Cancel booking". You will see any fee or refund before you confirm.
How do I set up recurring visits?Clients
Open Recurring. Tap "Set up a recurring schedule" or "New". When it is ready, tap "Submit for approval". Your pet care business must approve it before any visits are booked.
How do clients request a booking?Owners
Share your booking form link. Requests land in Bookings for you to review, and the client gets a confirmation message when you confirm.
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